Course Overview
Why pay thousands of dollars for a CRM system when you have Outlook? This short online training course will show you how Outlook can assist with basic CRM duties which allow you to keep in touch with contacts and view activity history.
Duration
30 minutes. Online Q&A is available and questions will be answered by the Facilitator at the end of the training course.
Who Should Attend
Microsoft Outlook users looking to take a more proactive approach to contact relationship management (CRM).
Price
$30 +GST
Topics covered
- Contact details
- Categorising contacts
- View contact history
- Following up with contacts
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